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CMRobot.Ai Privacy Policy

Last updated: October 12, 2026

Effective date: October 12, 2026

This English version is a reference translation. In the event of any inconsistency, the Simplified Chinese version prevails.

Shenzhen Runxun Robotics Co., Ltd. ("we" or "CMRobot.Ai") understands the importance of personal information and will make every effort to protect it. We are committed to maintaining your trust and protecting your personal information in accordance with the principles of accountability, clear purpose, informed choice and consent, data minimization, security, individual participation, openness and transparency.

This Privacy Policy applies to the CMRobot.Ai official website (www.cmrobot.ai) and our embodied AI data collection and processing services, related hardware, software and platform services.

Website Hosting and Form Processing Notice

This website uses Cloudflare for hosting, request processing and Turnstile security verification. Online inquiries are emailed to the company's notification mailbox through Resend. We do not maintain a separate inquiry database, but the email provider, hosting provider and recipient mailbox may retain messages or security logs under their respective policies. Processing may take place outside China.

Read this Privacy Policy and the processing notice on this page before submitting. You may choose not to submit and contact us by phone instead. Do not include identity document numbers, health information, financial account details or other sensitive information.

This policy explains:

  1. 1. How we collect and use your personal information
  2. 2. How we use cookies and similar technologies
  3. 3. How we share, transfer and publicly disclose your personal information
  4. 4. How we protect your personal information
  5. 5. Your rights
  6. 6. How we handle minors' personal information
  7. 7. Special privacy provisions for data collection services
  8. 8. Updates to this policy
  9. 9. How to contact us

I. How We Collect and Use Your Personal Information

1. Website browsing and online inquiries

When you visit our website and complete the "Tell Us What You Need" form, we collect the information you voluntarily provide: your name, company name, email address, phone number and project requirements, including robot skills, scenes, data formats and project timelines.

Purpose: To contact you, assess potential cooperation and provide tailored data collection and delivery solutions.

Legal basis: Your consent and the necessity of entering into a contract.

2. Business cooperation and data collection (key provision)

When providing embodied AI data services, we use EGO professional capture devices, equipped with the Qualcomm Snapdragon XR2 Gen 1 chipset, six global-shutter cameras and a multisensor fusion array, as well as iPhone crowdsourced capture rigs. We collect multimodal data including first-person RGB images, depth information, inertial measurement unit (IMU) data, six-degree-of-freedom (6DoF) motion trajectories and audio.

Scenes: Capture may take place in a range of real-world environments, including home and everyday living (organizing, cleaning and cooking), offices, public services and retail.

Purpose: Solely to provide model-training datasets for foundation-model and robotics companies worldwide.

Special notice: Where captured data contains sensitive personal information such as facial features or location trajectories, we will notify you separately and obtain your separate consent. During preprocessing, our automated pipeline performs de-identification, such as face blurring, quality filtering and format normalization to ensure compliant deliverables. The rights and obligations of capture participants, including crowdsourced contributors and employees, are detailed in separately signed Data Collection Personnel Service Agreements and Confidentiality Agreements.

3. Automatically collected information

When you visit our website, we may automatically collect log information such as your IP address, browser type and access time for website security and traffic analysis.

II. How We Use Cookies and Similar Technologies

To ensure the website operates properly and improve your experience, we store small data files called cookies on your device. We will not use cookies for purposes other than those described in this policy. You may manage or delete cookies according to your preferences.

III. How We Share, Transfer and Publicly Disclose Your Personal Information

1. Sharing with clients: In our data services, training assets are delivered to enterprise clients after de-identification, time synchronization, pose estimation, quality filtering and other processing. We will never provide clients with information that can directly identify an individual.

2. Third-party SDKs: Our website currently does not use third-party analytics or advertising SDKs. We will update this policy promptly if this changes.

3. Legal circumstances: We may disclose your personal information where required by laws and regulations, litigation or dispute resolution, or lawful requests from administrative or judicial authorities.

IV. How We Protect Your Personal Information

We use industry-standard security technologies, including encrypted transmission, access controls, data masking and multisensor data isolation, to protect your information. Our data security management framework covers task, personnel, device, capture, quality and delivery management. Our production management system and capture management app provide end-to-end traceability, a complete task overview and real-time risk alerts.

V. Your Rights

Under China's Personal Information Protection Law and other applicable laws, you have rights to access, copy, correct, supplement and delete your personal information, and to withdraw consent. You may exercise these rights by calling 0755-36904399. We will respond to your request within 15 working days.

VI. How We Handle Minors' Personal Information

Our website and services are primarily intended for enterprise clients and adults. Minors may not create accounts or participate in data collection without their guardian's consent. Where a minor's personal information is collected with guardian consent, we will use it only as permitted by law, with the guardian's explicit consent, or where necessary to protect the minor.

VII. Special Privacy Provisions for Data Collection Services

For our real-world data collection services, we undertake to:

1. Strictly follow standardized SOPs during capture, protect the privacy of capture personnel and third parties, and respect and safeguard data subjects' lawful rights and interests.

2. Treat privacy risks as a key on-site quality-review criterion, implementing the compliance requirement in our six-dimensional quality standard, and avoid capturing unrelated individuals' faces or private information.

3. Remove direct identifiers from data assets delivered to clients through de-identification, in accordance with the Data Security Law, the Personal Information Protection Law and industry best practices.

VIII. Updates to This Policy

We may revise this policy from time to time. We will not reduce your rights under this policy without your explicit consent. For material changes, we will publish the updated version prominently on the website and obtain your consent again.

IX. How to Contact Us

If you have questions about this Privacy Policy or become aware of conduct that may violate it, please contact us using the details below:

Company: Shenzhen Runxun Robotics Co., Ltd.

Registered address: 12/F, Tower B, Luohu Investment Holdings Building, Luohu District, Shenzhen, China

Phone: 0755-36904399

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